Brenmor resources

Tennessee MGMA 2019 Spring Conference – Booth #1

The Threads that Connect a High-Performance Culture

This impactful new program will help your team identify and embrace the seven keys to organizational culture. Developing a high-performance team is not easy.  We’ll go step-by-step through the process of understanding, ownership, commitment and action.

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California MGMA 2019 Annual Conference – Booth #25

Putting On The Glitz: Excellence In The Patient Experience. The Ritz-Carlton Leadership Center will be presenting a best practices for service excellence in healthcare Keynote Series. By understanding the proven strategies of The Ritz-Carlton, you will collect new insights that can be applied to your healthcare organization.

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Patient Satisfaction or Patient Experience – Is There a Difference?

Patient experience and patient satisfaction are now healthcare terms that are too often used interchangeably. Patient satisfaction and patient experience are different. While the differences may be subtle, they are important to understand as we strive to deliver patient-centered care.

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