Putting On The Glitz: Excellence In The Patient Experience. he Ritz-Carlton Leadership Center will be presenting a best practices for service excellence in healthcare Keynote Series. By understanding the proven strategies of The Ritz-Carlton, you will collect new insights that can be applied to your healthcare organization.
The AMGA National Conference is a three-day, interactive forum that connects you with your true peers—others in your role looking for solutions to challenges related to delivering high-quality, efficient, and affordable patient care.
In its 13th year, RISE Nashville once again to bringing you the most comprehensive agenda that includes topics addressing existing and emerging industry issues
This annual conference will be held in St. Paul Minnesota March 5th and 6th at the St. Paul River Center and is designed for health care professionals that engage in managing the business of medicine.
Patient experience and patient satisfaction are now healthcare terms that are too often used interchangeably. Patient satisfaction and patient experience are different. While the differences may be subtle, they are important to understand as we strive to deliver patient-centered care.
Brenmor is excited to announce the release of Push Notification capability to our PEAP platform. In the fast-paced healthcare environment it is difficult to stay current with all the informational tools that surround us…
This annual conference will be held in Chandler, Arizona October 17th through 19th at the Wild Horse Pass Hotel and Casino and is designed for health care professionals that engage in managing the business of medicine.
Get ready for the 2018 Idaho MGMA Annual Conference at Boise State University this September 12th-14th as we focus on “Breaking Through Challenges in Medical Practice Management”!
This annual conference will be held in Breckenridge, Colorado September 13th & 14th and is designed for health care professionals that engage in managing the business of medicine.
The conference explores how health plans are creating and implementing new approaches to achieve success under the evolving CMS Five-Star Quality Rating System through initiatives that improve patient outcomes, quality, performance, and collaborative relationships with providers.
Health plans, generally speaking, are J.D. Power’s second worst ranking industry sector for customer satisfaction, slightly ahead of public utilities. This is especially troubling for health plans offering Medicare Advantage plans given that Quality Bonus Payments (QBP) are tied directly to their STAR Ratings.
Since 2008, the Centers for Medicare and Medicaid Services (CMS) has published annual performance ratings for Medicare Advantage (MA) only, prescription drug plan (PDP), and MA and Medicare Part D (MA-PD) contracts, better known as Star Ratings.
Brenmor announced the release of their enhanced Patient Experience Analytics Portal (PEAP) on March 30, 2018. The full-feature survey results portal empowers healthcare executives, administrators and providers with real-time patient experience data as well as access to historical performance data to identify trends and strategic opportunities driving informed operational improvement decisions.
Brenmor announced that it has raised funding for their cloud-based patient experience and quality of care analytics service offerings.
Brenmor acquires the Patient Experience Partnership survey division from the Advisory Board Company.