This annual conference will be held in St. Paul Minnesota March 5th and 6th at the St. Paul River Center and is designed for health care professionals that engage in managing the business of medicine.
Patient experience and patient satisfaction are now healthcare terms that are too often used interchangeably. Patient satisfaction and patient experience are different. While the differences may be subtle, they are important to understand as we strive to deliver patient-centered care.
Brenmor is excited to announce the release of Push Notification capability to our PEAP platform. In the fast-paced healthcare environment it is difficult to stay current with all the informational tools that surround us…
The conference explores how health plans are creating and implementing new approaches to achieve success under the evolving CMS Five-Star Quality Rating System through initiatives that improve patient outcomes, quality, performance, and collaborative relationships with providers.
Health plans, generally speaking, are J.D. Power’s second worst ranking industry sector for customer satisfaction, slightly ahead of public utilities. This is especially troubling for health plans offering Medicare Advantage plans given that Quality Bonus Payments (QBP) are tied directly to their STAR Ratings.
Since 2008, the Centers for Medicare and Medicaid Services (CMS) has published annual performance ratings for Medicare Advantage (MA) only, prescription drug plan (PDP), and MA and Medicare Part D (MA-PD) contracts, better known as Star Ratings.