Up to 12 Likert scale questions per composite are chosen from a library of questions. There is also the option to craft custom questions. An open text box at the end of each composite section is included for qualitative feedback.
Healthcare providers have the unique and important opportunity to make or break a patient’s experience along the continuum of care. To this end, finding out how providers feel about the work they are doing, as well as about ancillary aspects of their job, helps health plans understand how they can better serve their providers and, in turn, their members.
Our Provider Perspective Survey solicits feedback from providers about a number of key themes that are important to payer administrators and leadership that are engaged in improving their members experience with their health care providers. Periodic provider perspective surveying is important in achieving the ultimate goal; leading health care delivery in the community and becoming the health plan of choice for physicians and patients.
Key Survey Composite Measures
The Provider Perspective Survey allows for customized questions to be created within each of the composite measures. Brenmor maintains a library of questions to select from that may be tailored to meet your organizational needs. Additionally, each composite will contain a free text question that allows providers to expand on items that are most important to them. Provider perspective surveying creates a powerful feedback loop between your health plan and your provider network. Provider anonymity, if desired, encourages transparency on sensitive topics that may otherwise go unsaid.