As a leader in Patient Experience research and analytics, Brenmor is excited to be exhibiting at the 2019 California MGMA Annual Conference.
“Putting on the Glitz: Excellence in the Patient Experience”
By exploring the award-winning business practices of The Ritz-Carlton, you’ll discover how to deliver a service excellence culture in a patientcentric environment, through engaged employees. You’ll be guided through The Ritz-Carlton Gold Standards, the foundation of our iconic, global brand. You’ll also visit our key processes such as on-boarding, employee empowerment, and patient empowerment that lead to service excellence and sustainable success. By understanding the proven strategies of The Ritz-Carlton, you will collect new insights that can be applied to your healthcare organization.
Reach out to our Chief Experience Officer Brad Pancratz, at firstname.lastname@example.org if you are attending!
For more information or to register, visit https://www.camgma.com/Annual-Conference-2019