Patient Experience

Insights that Improve the Patient Experience

Customizable surveys provide the necessary data to make informed decisions at every level of the patient experience lifecycle.

Insights That Power Medical Groups

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Create enterprise-wide accountability

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Increase market share

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Maximize reimbursements

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Prepare for annual CAHPS reporting

Building Patient Relationships

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A platform to provide feedback

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Confidence in their group and provider

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Access to better health care

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Elevated voice in their care

Custom patient experience surveys feature core questions designed to cover all critical practice areas associated with typical ambulatory and virtual visits.

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Timely care

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Quality of care

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Access to specialists

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Communication and coordination

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Provider ranking

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Shared decision making

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Courteous and helpful

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Stewardship of patient resources

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Test results

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Wait times


Intelligent AI-driven multimode distribution utilizes SMS text, email, and telephonic distribution channels to maximize engagement, increase response rates, and reduce cost per survey.

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The continuous patient experience survey approach is reliable and actionable. Short, easy-to-complete surveys throughout the year have minimal demand on patients and promote higher response rates.

What We Do

Take a live tour through our Patient Experience Analytics Portal to see in detail what we can offer.

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