Let’s set the scene. In the United States, all baby boomers will be age 65 or older by 2030, the age at which they are eligible for Medicare. The “gray tsunami,” as it is often referred to, will have far-reaching impacts across society. Perhaps most notable is in the health […]
Read MoreBack in July, we briefly mentioned the changes to the breakdown of CMS Star Ratings and, most notably, the increased importance of member experience. Let’s dig into the full scope of how CAHPS scores will affect overall Star Ratings in 2023, why member experience matters, and measures that can be […]
Read MoreToward the end of each calendar year, CMS announces updates and policy changes to Medicare that will affect providers and patients for the upcoming year. This year’s announcement fell on November 1, 2022, and by and large, it demonstrates an overall effort to increase access to health care in underserved […]
Read MoreTo better address systemic inequalities in America’s health care system and following an executive order from President Biden, CMS is launching a comprehensive assessment of health equity over the next decade, the CMS Framework for Health Equity 2022-2032. Let’s examine health equity and how it’s been addressed so we can […]
Read MoreGathering patient feedback is a critical component of the success of any organization in the healthcare industry. Improving scores of patient experience surveys can feel insurmountable, but through data and analytics, it is achievable. Building relationships with patients to assure them that their feedback is essential and impactful can also […]
Read MoreMIPS and Data Collection At the midpoint in the MIPS timeline, many clinicians are focused on performance categories and payment impacts. With some of the changes in the 2022 performance year, it is important to consider some of the ways that data collection and analysis can impact MIPS scores. The […]
Read MoreLasting Effects from COVID It is no secret that the pandemic has had a lasting impact on health care systems, and in turn, on patient experience. As defined by AHRQ, patient experience is “the range of interactions that patients have with the health care system, including their care from health […]
Read MorePatient Experience or Patient Satisfaction – Is there a difference? For many years, healthcare systems have invested a significant amount of money and resources surveying patients to identify areas of opportunity within their organization to improve overall patient satisfaction. With the implementation the Affordable Care Act (ACA), patient experience began […]
Read MoreAs a leader in Patient Experience research and analytics, Brenmor is excited to be exhibiting at the 2019 Minnesota MGMA Annual Conference. The MMGMA Annual Conference is designed for health care professionals engaged in managing the business of medicine. This program will help you advance your professional knowledge, create connections through […]
Read MoreAs a leader in Member Experience research and analytics, Brenmor is excited to be attending the 13th Annual RISE Nashville Summit. As the #1 trusted source for risk adjustment, quality, Stars and beyond, RISE Nashville is the must-attend mega conference for professionals of all levels in the Medicare Advantage and ACA […]
Read MoreSubscribe to our blog and receive our latest news directly to your inbox