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News

Star Ratings and Member Experience Go Hand in Hand

Back in July, we briefly mentioned the changes to the breakdown of CMS Star Ratings and, most notably, the increased importance of member experience. Let’s dig into the full scope of how CAHPS scores will affect overall Star Ratings in 2023, why member experience matters, and measures that can be […]

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News

CMS Final Rule: Highlights and Changes for 2023

Toward the end of each calendar year, CMS announces updates and policy changes to Medicare that will affect providers and patients for the upcoming year. This year’s announcement fell on November 1, 2022, and by and large, it demonstrates an overall effort to increase access to health care in underserved […]

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News

Achieving Health Equity: How the CMS Framework Affects Health Care Organ...

To better address systemic inequalities in America’s health care system and following an executive order from President Biden, CMS is launching a comprehensive assessment of health equity over the next decade, the CMS Framework for Health Equity 2022-2032. Let’s examine health equity and how it’s been addressed so we can […]

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News

How to Increase Patient Engagement

Gathering patient feedback is a critical component of the success of any organization in the healthcare industry. Improving scores of patient experience surveys can feel insurmountable, but through data and analytics, it is achievable. Building relationships with patients to assure them that their feedback is essential and impactful can also […]

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News

Making the Most of Data

MIPS and Data Collection At the midpoint in the MIPS timeline, many clinicians are focused on performance categories and payment impacts. With some of the changes in the 2022 performance year, it is important to consider some of the ways that data collection and analysis can impact MIPS scores. The […]

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News

Why Patient Experience is Especially Important Now

Lasting Effects from COVID It is no secret that the pandemic has had a lasting impact on health care systems, and in turn, on patient experience. As defined by AHRQ, patient experience is “the range of interactions that patients have with the health care system, including their care from health […]

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News

Patient Experience vs. Patient Satisfaction

Patient Experience or Patient Satisfaction – Is there a difference? For many years, healthcare systems have invested a significant amount of money and resources surveying patients to identify areas of opportunity within their organization to improve overall patient satisfaction. With the implementation the Affordable Care Act (ACA), patient experience began […]

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Events

Minnesota MGMA Annual Conference

As a leader in Patient Experience research and analytics, Brenmor is excited to be exhibiting at the 2019 Minnesota MGMA Annual Conference. The MMGMA Annual Conference is designed for health care professionals engaged in managing the business of medicine. This program will help you advance your professional knowledge, create connections through […]

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Events

13th Annual RISE Nashville Summit

As a leader in Member Experience research and analytics, Brenmor is excited to be attending the 13th Annual RISE Nashville Summit. As the #1 trusted source for risk adjustment, quality, Stars and beyond, RISE Nashville is the must-attend mega conference for professionals of all levels in the Medicare Advantage and ACA […]

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Events

AMGA National Conference

As a leader in Patient Experience research and analytics, Brenmor is excited to be exhibiting at the AMGA 2019 Annual Conference. Balancing the financial viability of your organization with the needs of your patients and your community is no small task. How do you keep your organization at the forefront of innovation? […]

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