Provider Experience

Understanding Provider Perspective

Measuring the provider’s experience has become a real priority for Medicare Advantage health plans. When network providers see their health plan as a real partner and an asset in managing the health of the patients, rather than an administrative barrier, everyone benefits.

Providers play a key role in defining the social determinants of health as well as offer a broad understanding of community resources.

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Meal preparation

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Transportation

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In-home services

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Companionship

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Grocery benefit

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Home improvements

Provider Collaboration

Provider collaboration also enables Medicare Advantage health plans get a much richer understanding of the local healthcare delivery system. This understanding promotes proactive plan design and provides valuable insights into the resources needed to provide quality value-based healthcare.

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Understanding member populations

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Targeting health benefits

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Access to data technologies

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Coordinating community resources

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What We Do

Take a live tour through our Patient Experience Analytics Portal to see in detail what we can offer.