Brenmor is excited to announce the release of Push Notification capability to our PEAP platform. In the fast-paced healthcare environment it is difficult to stay current with all the informational tools that surround us. Push notifications provide periodic updates to administrators, managers and providers about recently received surveys and comments from their patients and promote more frequent review of survey analytics. With this exciting feature, PEAP users can proactively stay current with the experiences that patients are reporting about their visits, which is vital in achieving ongoing, positive organizational change.
Paul Carver, Chief Technology Officer at Brenmor, states, “The new Push Notification feature will proactively reach out to all stakeholders of the patient experience, reminding them of survey insights and analytical data that can be viewed in real-time. Another great feature is that our users now can choose to receive these notifications via email and/or text messaging.”
Brenmor’s Patient Experience Analytics Portal (PEAP) is a full-feature survey results dashboard and custom reporting tool. This solution empowers healthcare executives, administrators and providers with real-time patient experience analytics to identify trends and strategic opportunities that drive informed operational improvement decisions. Some of the key functionality includes:
Real-Time – Immediate access to your patients’ survey results and feedback for all email, SMS and telephonic surveys
Line of Site – Unlimited users may be set up with access to all survey results, or restricted down to the individual provider level
Trending – Dashboard views can be customized to compare results over various time frames to monitor trends in improvement initiatives
Custom Reports – Custom report engine allows users to easily design reports utilizing any variables within their data. Custom report templates can be saved for future use with a single click
Push Reports – Report templates can be scheduled and automatically generated and distributed via email at any interval desired
Comments – Patient comments can be displayed, filtered and easily analyzed with intelligent key word search functions
Improving the patients’ experience is an ongoing challenge faced by health care organizations today. The ability to quickly and easily access data and disseminate it to the right people is critical in today’s market. With PEAP, Brenmor delivers the analytics that will allow organizations to maximize the value of their survey efforts. For a complete tour of PEAP’s capabilities, please contact Brad Pancratz at 719.226.9883 or bpancratz@brenmor.com.