Patient Experience
Insights that Improve the Patient Experience
Customizable surveys provide the necessary data to make informed decisions at every level of the patient experience lifecycle.
Insights That Power Medical Groups
Create enterprise-wide accountability
Increase market share
Maximize reimbursements
Prepare for annual CAHPS reporting
Building Patient Relationships
A platform to provide feedback
Confidence in their group and provider
Access to better health care
Elevated voice in their care
Custom patient experience surveys feature core questions designed to cover all critical practice areas associated with typical ambulatory and virtual visits.
Timely care
Quality of care
Access to specialists
Communication and coordination
Provider ranking
Shared decision making
Courteous and helpful
Stewardship of patient resources
Test results
Wait times
Distribution
Intelligent AI-driven multimode distribution utilizes SMS text, email, and telephonic distribution channels to maximize engagement, increase response rates, and reduce cost per survey.
Frequency
The continuous patient experience survey approach is reliable and actionable. Short, easy-to-complete surveys throughout the year have minimal demand on patients and promote higher response rates.
What We Do
Take a live tour through our Patient Experience Analytics Portal to see in detail what we can offer.
