The complexities of the physician practice demand accurate and actionable patient experience data. Physicians often don’t trust the accuracy and reliability of survey results, which limits the practice executive’s ability to improve performance, especially when tying financial incentives to survey findings.

Our continuous patient experience survey methodology was developed at the request of practice managers and physician leadership looking to improve the care that they provide by understanding their patient’s experiences and expectations with statistically reliable, actionable data down to the provider level. We customize the appropriate survey methodology to meet each organization’s specific needs.