The complexities of the physician practice demand accurate and actionable patient experience data. Physicians often don’t trust the accuracy and reliability of survey results, which limits the practice executive’s ability to improve performance, especially when tying financial incentives to survey findings.
Our continuous patient experience survey methodology was developed at the request of practice managers and physician leadership looking to improve the care that they provide by understanding their patient’s experiences and expectations with statistically reliable, actionable data down to the provider level. We customize the appropriate survey methodology to meet each organization’s specific needs.

Patient Experience
Brenmor’s custom Patient Experience surveys are designed to cover all critical practice areas and is a statistically reliable and cost-effective way for practices to identify areas of opportunity.
- General ongoing organizational improvement
- Prepare for annual CAHPS data submission
- Actionable insights that drive improvement initiatives
- Robust, digestible data analytics
- Minimal demand on your patients
The perfect vehicle for improving the patient’s experience within your organization throughout the year.

Provider Engagement
The Provider Engagement survey is designed to solicit feedback from physicians about a number of key themes important to medical group administration and executive leadership.
- Clinical Operations
- Leadership & Management
- Technology Systems
- Work-Life Balance & Compensation
- Topics of Interest
Routine provider engagement surveying is important in achieving the ultimate goal; leading health care delivery in the community and becoming the medical group of choice for physicians.

CAHPS
Brenmor offers a turn key solution for groups that desire to administer CAHPS surveys to measure patient’s perception of care, identify weaknesses and monitor improvement initiatives throughout the year in preparation for public reporting and ever changing reimbursement structures.
- CAHPS for MIPS
- CG-CAHPS
- PCMH CAHPS
- CAHPS for ACOs